Cloud 9 World UK GDPR
The following information and links detail where your data is stored, how data is collected, how data is processed and on what lawful basis.
Documents applicable between Cloud 9 World Uk and Schools
Software as a Service Subscription Agreement
The Software as a Service Subscription Agreement is the contract that is signed by schools when they purchase or trial the Cloud 9 software. This document details our GDPR compliance and the services provided to you.
Cloud 9 World UK is also registered with the ICO. You can view our certificate by clicking the below link.
Data Processing Agreement
Cloud 9 World UK have a Data Processing Agreement with Reading Solutions UK for use of services listed below:
- Management of phone systems and configuration
- Management of IT systems
- Provision of IT support and maintenance
- Provision of utilities (Internet, Gas, Water and Electric)
- Provision of premises including work facilities
- Provision of managed health and safety, first aid and fire prevention procedures
- Provision of HR management (Databases, policies, systems, processes and professional advice services)
- Provision of legal services (assigned DPO, GDPR queries, documentation and databases and systems)
- Provision of marketing services
- Provision and management of operating systems
- Provision of financial services (order processing, bank reconciliation, debt chasing etc.
The full Data Processing agreement can be obtained using the below link
Support Services Policy
Support services as part of your contract can be found here